Leverage AI to enhance every stage of the customer interaction. Our AI-driven tools analyze live and recorded calls to provide real-time coaching, sentiment tracking, and conversation insights. Agents receive feedback on tone, clarity, and effectiveness—helping them improve performance, resolve issues faster, and deliver exceptional service with confidence..
Launch your communication systems fast with our streamlined deployment process. From VoIP platforms to network infrastructure, we deliver fully configured, ready-to-use solutions with minimal downtime and zero complexity..
Protect your communication infrastructure with enterprise-grade security. We implement firewalls, encryption, SBCs, and access controls to safeguard against threats, prevent unauthorized access, and ensure compliance across VoIP and network systems..
Technical expertise on demand. Get direct access to engineers who understand your infrastructure, offering fast issue resolution, proactive monitoring, and personalized support—minimizing downtime and ensuring peak system performance.
At DNet Solutions, we specialize in VoIP systems, enterprise networking, and IT infrastructure development, delivering secure, scalable, and cost-effective solutions to clients worldwide.
With over 10 years of experience, our founder and lead engineer brings deep technical expertise across VoIP, routing, switching, and systems integration. Backed by a dedicated team of 6 certified engineers, we provide remote support, custom deployments, and ongoing maintenance for a wide range of communication systems.
Whether you're a startup needing your first phone system or an enterprise migrating to the cloud, DNet Solutions is your reliable partner for customized communication infrastructure.
Complete Lifecycle Approach
We begin with detailed requirement gathering, technical scoping, and architecture design to ensure a clear roadmap. This phase defines objectives, milestones, timelines, and resource allocation—laying the foundation for a successful deployment.
Our engineers build and configure your solution based on the approved plan. Whether it’s VoIP system integration, network setup, or custom development, we follow secure coding standards and ensure scalable, modular architecture.
We conduct comprehensive testing—including functional, performance, security, and interoperability tests. Every component is validated against specifications to ensure your system is stable, reliable, and error-free before going live.
Once tested, we deploy your system into the live environment with minimal downtime. Post-launch, you get continuous support, system monitoring, and performance optimization to ensure long-term success and smooth operations
DNet Comprehensive VoIP & Network Services
We provide fast and reliable remote assistance to resolve your technical problems without delay. Our experts securely connect to your systems to identify and fix issues—ranging from software errors to network disruptions—ensuring smooth operations with minimal downtime. No matter where you're located, support is just a click away.
Empower your customer service with our comprehensive Call Center Solutions. We offer scalable, feature-rich systems tailored to meet the needs of inbound, outbound, or blended call environments. Our solutions include intelligent call routing, CRM integration, real-time monitoring, IVR, call recording, and detailed analytics—designed to improve agent performance, enhance customer experience, and drive business growth. Whether you're setting up a new contact center or upgrading your current setup, we deliver reliable, cloud or on-premise options to match your goals.
CStreamline your business communication with expert guidance. Our Unified Communication (UC) Consultation service helps you integrate voice, video, messaging, and collaboration tools into one seamless platform. We assess your current infrastructure, identify communication gaps, and recommend the best-fit UC solutions tailored to your business needs. Whether you're transitioning to VoIP, implementing Microsoft Teams, Zoom, or other platforms, we ensure a smooth deployment that enhances productivity, reduces costs, and supports remote or hybrid work environments.
Ensure the reliability and performance of your communication infrastructure with our proactive maintenance services. We provide regular health checks, performance tuning, security updates, and troubleshooting for both network and voice systems. From routers and switches to PBX and VoIP platforms, our team ensures everything runs smoothly with minimal downtime. With our ongoing support, your business stays connected, secure, and fully operational—24/7.
Transform your business goals into practical, scalable technology solutions. Our Solution Architecting service involves designing the optimal system architecture tailored to your unique requirements—whether for IT infrastructure, software platforms, communication systems, or cloud deployments. We analyze your current environment, align technical choices with strategic objectives, and deliver secure, high-performance solutions that are ready for future growth. From planning to implementation, we ensure every component fits together seamlessly.
Protect your business from evolving digital threats with our comprehensive security solutions. We help you strengthen your IT and communication infrastructure through advanced firewall configurations, intrusion detection systems, endpoint protection, secure VPNs, and regular vulnerability assessments. Whether you're securing a local network, cloud environment, or remote workforce, our team ensures your data, systems, and users remain safe—24/7. Stay compliant, reduce risk, and build customer trust with a security-first approach.
Explore our track record of successful projects and satisfied clients. At DNet Solution, we’ve delivered tailored IT, network, and communication solutions across various industries—including call centers, corporate offices, educational institutions, and government agencies. Our solutions showcases real-world implementations of remote support, VoIP systems, unified communications, and secure network architectures. Each project reflects our commitment to reliability, innovation, and client success.it
Fully customizable with advanced analytics and complete contact center functionality
VICIdial is an open-source call center.
All in One Unified Communication Products.
End-to-End Unified Communication Services.
Freedom to Communicate.
Designing and Implementing AudioCodes and Oracle SBC Solutions.
configure MS Teams and connect with Operator or PBX.
Advanced, Smart and Next-Gen Network Planning, Design, and Implementation.
We would love to hear from you — whether you’re looking for VoIP solutions or just want to explore how we can work together.
No. 8/29, Greyston Park,Polgasowita 10320, Colombo, Sri Lanka
WhatsApp: +94 772830733
Email: info@dnetlk.com
Monday - Saturday: 9:00 - 18:00
Sunday: Closed
